FAQ

Frequently Asked Questions

What conditions does this belt help with?
Our lumbar support belt is designed to help with lower back pain caused by muscle strain, poor posture, prolonged sitting or standing, sciatica, herniated discs, and general lumbar discomfort. If you have a specific medical condition, we recommend checking with your doctor or physiotherapist before use.

How do I choose the right size?
Measure around your waist at the point where the belt will sit (just above your hips). Check our size guide for exact measurements — sizes range from S to XXL. If you're between sizes, we recommend sizing up for comfort.

How long should I wear it each day?
Most customers find 4–8 hours of wear comfortable and effective, especially during activities that trigger their back pain — sitting at a desk, standing for long periods, or lifting. We don't recommend wearing it while sleeping.

Is it suitable to wear during exercise?
Yes — many customers wear it during light to moderate activity, including walking, light gym sessions, and everyday movement. For high-intensity training, check with a physiotherapist first.

What if it doesn't work for me?
We back every belt with a 30-day guarantee. If you don't feel a difference within 30 days, contact us and we'll process a full refund — no complicated forms required.

How do I clean the belt?
Hand wash in cold water and air dry. Avoid machine washing, tumble drying, or bleach, as this can damage the compression straps and support structure.

How long does shipping take?
Orders ship within 1–2 business days and typically arrive within 3–5 business days across Australia. You'll receive a tracking link as soon as your order is dispatched.

Can I wear this under my clothes?
Yes — the belt has a slim profile designed to sit comfortably and discreetly under everyday clothing, including work attire.

Is this a medical device?
This is a supportive compression brace, not a substitute for medical treatment. If you have a serious or ongoing back condition, please consult a healthcare professional before use.

Do you ship internationally?
Currently we ship Australia-wide only. International shipping is something we're working on — stay tuned.